Exchanges

Loving the style and design of your new ring but doesn't fit or looking to replace it with a different style? You may exchange your ring up to 30 days from date of delivery, this includes changing out your size, width, style, or simply return. 

PLEASE NOTE: there is a $20 restocking fee for all ring returns. Exchanges come with a $10 restocking fee.

  • Engraved or Personalized 3D rings may NOT be returned.
  • Custom rings that are marked "Final Sale" may NOT be returned, however, they may be exchanged for a different size.
  • Exchanges do NOT incur a restocking fee.

*Additional info: All rings must be in clean condition and must not look worn to be accepted for exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratches or other abuse.

We ask that you email us what style or size you would like to replace with. You can visit our FAQ page for more information on our resizing chart and policies. 

PLEASE NOTE: 3D Printed Rings are made to order. We make these items from scratch and we do not accept refunds or exchanges after your rings have been personalized.


Ring resizing exchanges come with a fee of $10, and we ask that customers pay the cost for return shipping. When we receive the item we will process it and send a new confirmation email along with tracking when your replacement has shipped.

Please email us at support@loxandlasso.com to issue a refund or exchange.