We offer FREE international shipping for orders over $50. USPS First Class International is used and takes 6-10 days for Europe and 7-21 days for all other countries to be delivered. For custom rings such as half sizes, or rings that we do not have in stock, please expect 2-4 weeks for the ring to be made prior to shipment.
VAT TAXES DUTY FEES: Please know, we can't control other countries and their duty fees, and therefore we are not responsible your customs fees. If you choose to refuse your package it will cause your package to be stuck at the customs facility and therefore will not be able to issue a refund. They may implement taxes or duty fees to be paid prior to receiving the order. If this happens, the shipping carrier will contact you. Please note that this may result in longer wait times to receive your package.
If you are concerned about customs fees, we recommend to contact your local customs agent in your country of origin and ask if they will be charging you, and if yes, how much will it cost prior to placing your order on our store.
Exchanges and Returns:
Returns for all rings: Customers have a 30-day window to place a return or exchange. Once we receive the package, we will deduct a $20 restocking fee.
ALL CUSTOM ORDERS AND ENGRAVINGS ARE FINAL SALES.
- Made to Order rings email: firstname.lastname@example.org
- Custom rings email: email@example.com
- Ship Me rings email: firstname.lastname@example.org
TO RETURN/ EXCHANGE:
(All customers are responsible for the cost of shipping for returns.)
- Name used when placing the order.
- Order number emailed to you.